Once we have packaged your products and they have left our warehouse, you will receive an e-mail containing a tracking number. This number allows you to track the status of your order in real-time.
Mail us at firstname.lastname@example.org Our Customer Service Department is open on regular business days 08:00 am – 4:15 pm.
UPS Standard: EUR 7.5 (free delivery for purchases over EUR 100).
1. Place the items in their respective original packaging.
2. Pack the shipment well, preferably in the original package.
3. Attach the completed return label to the front of your package so it can be clearly read.
4. Drop off the package at your nearest UPS Access Point.
5. The return cost is EUR 7.5 and we will deduct it from the refund.
If you change your mind, you have 60 days in which to return your product(s).